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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Sorry Lunality, unfortunately these skus will not be coming to the .ca site.
Hi Candace, it's not about a product but can you please confirm if Epic rewards will be released in working hours or they can go live any time after midnight.
They will be released during working hours for PST and EST. Canadian Epic Rewards will be released at the same time as the US.
Any idea when it will be live? 9am PST?
Thank you! My sister and I had literally worked out shifts to wake up ever hour to check when they were up. She'll be happy to know that she can get a full night's sleep 🙂
Thank you Candace, you saved my night sleep 🙂
Hello Candace, can you tell if YSL rouge pur couture lipstick 52 will be available in Canada. It is not a new color, I really want this one.
Could you possibly post a link from the US site? There are a lot of different versions of the rouge pur couture lipsticks on the site and not sure which one you are referring to.
The Give Me Some Lip set STILL isn't available for Canadians, just FYI.
I asked on Facebook again, and they said they're still looking into whether or not it will become available to us 😕
http://www.sephora.com/rouge-pur-couture-lipstick-collection-P400701?skuId=1663848
COLOR 52 Le Orange - rosy coral
Thanks
I keep stalking the site for the Give Me Some Lip set. I WANT/NEED IT!!!!
Any updates on "Give me some lip set" ?
Hopefully soon! Did you see the Holiday gift sets thread? The Give Me More Lip set looks awesome too!
Hi Candace - will the Becca Champagne Pop Highlighter come back in stock? If so, when?
Yes, I believe this is coming back in stock but let me confirm.
I am waiting on the Jaclyn Hill one to come out so bad!
It's back in stock!
Hi again Candace, can you also tell me if Urban Decay 24/7 Glide on Lip Pencil in Venom will come back in stock? Or do you know of a dupe? I really need this colour. Thanks 🙂
Candace, do you know if Canadians will be getting the Still Life Alchemy train case? I've found that the site has only about half of the still life alchemy products (online is missing the train case, pro airbrush and bags such as the vacationer/voyager/escapader). My local stores are slowly starting to stock some of the collection, but no word on the train case either online or in store yet, so any updates would be greatly appreciated!
Hi @candacebt, any updates on the availability of the Still Life Alchemy traincase for Canadians? The SAs in my local stores are still confused and have no idea what I'm talking about, so I'd love to know if/when it will be available online. Thanks!
They had it at my store last week, so there's hope!