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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Hi ivyxox - This set was test for the US site, so this particular iteration will not be available on .ca. However the Canadian team is working hard to make sure that future customizable kits will also be available on the Canadian site.
They should come up with a winter skin rescue kit for Canadians! Every winter I go on a quest to find a HG to help with the dryness and would love a kit that lets me trial different products.
YES PLEASE!
That is such a perfect idea!
Any updates on Drybar?
I'm wondering about Korres.
It's no longer available online- and has disappeared from stores as well! Will us Canadians be able to get our hands on that brand again?
And the Urban Decay matte lipsticks- I don't know if they are available on the US site yet or not- someone I know just bought some at a Shoppers.
Hi Deltabean - No firm plans for Korres yet, but the team is currently in talks with the brand.
The UD matte lipsticks aren't available on the US site yet, so I have to do some digging on that one.
Ohhh do you happen to know which Shoppers?
danimazz, if you're in Toronto, the one at Queen and Beverly sells UD.
I am! Thank you 🙂
I will have to see if they have the Matte lipsticks yet 🙂
I'm just inquiring about the remaining PTR line, specifically the sulfur mask - any idea when/if it will be coming?
Thanks in advance
Hi ladies! Unfortunately the sulphur content in the PTR mask exceeds the levels permitted by Health Canada for a cosmetic product, so we are not permitted to distribute it in Canada. However, if you are looking for a sulphur mask, The Dr. Gross Sulphur mask is a great alternative!
http://www.sephora.com/clarifying-colloidal-sulfur-mask-P375270?skuId=1450899
Candace, speaking of PTR - will the Pumpkin Enzyme mask ever be coming back?
I will find out, but there are a couple of super cute mask kits online that have included.
http://www.sephora.com/mini-mask-magic-kit-P399319?skuId=1665561
http://www.sephora.com/skinstant-mask-magic-P393220?skuId=1628908
Hummmm I love that sulfur mask :3 I'm interested too
Me 3. This was in my basket for the next purchase when the change happened.
Will we get Drybar?
Hi Candace! If I may bother you I was wondering if omorovicza will be back? And if there will be any D&g beauty at all. In all the sadness those things made me saddest 😞
Hi to90 - Yes! Omorovicza will be back. Aiming for a fall launch date (September).
Yayyyyyyy thank you bearer of good news!
She already said there will be no D&G beauty 😞 I'm sad for that too... Idk about omorovicza tho.
I saw that she said the whole line won't return but I wasn't sure what that meant because there are a couple of items listed as not in stock and I was hopeful that some things would come back.