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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
I'm hoping so much that this brand gets stocked in the Canadian warehouse, or better yet in store
I appreciate the information. Any estimated times for this:
philosophy layerign set 1724426
Hi ChristalM - just heard back, and unfortunately the My Philosophy line will not be coming to Canada.
Thank you for the information, Candace!
I am wondering if the following LE product sets will be available for Canadians:
Tarte - Full Face of Gorgeous Color Collection
Tarte - Sculpt and Glow Radiant Essentials
Bobbi Brown - Nude Basics
KVD - Chrysalis Palette Set
Hey darling fox, checking on the others as we speak, but is there a different set you referring to for the Chrysalis Palette? That one is live on the Canadian site:
Thank you for looking into these for me!
The Chrysalis Palette I was referring to appears to be out of stock now on the US site, but it was this one:
Ohhhh, got it. I *think* that's a no. I'm checking on your other skus as well, but I've been noticing that many of the products we offer online only on the us site are not offered on the canadian site. But I'm confirming that with the team, as that's literally just a guess on my part.
Thank you Candace!
Thank you Candace! Information and dates should alliviate some stress
Does this mean Laura Mercier Infusion de Rose facial oil and Artist's Palette will come back?!
All LM skus are coming to the Canadian site so I believe yes.
The other LM skus are live but not these so the team is following up on this now. Will let you know.
Appreciate it, Candace! Fingers crossed, I really love the oil and it's HG material for me!
Update: The Eye Artist palette should be coming in stock online. The rose oil unfortunately is an online only sku on the US site so it is doubtful that it will becoming to the Canada site. 😞 But I will continue to follow up.
That's 50% good news! Thank you! I appreciate your work in getting us info!
Thank you for this Candace!
Thanks so much Candace! ❤️
KVD has a lot of new launches coming up. It be nice to know if the dates will match up with the US ones. 🙂
For sure. The team's on alert about these, so info should be coming in soon.
Woo-hoo! Thanks so much for this!!! I was looking for more info on JEM the other day and got google links back to my BT thread 😄 😄 😄 I must own all the products!!!! lol
Ohhh, nice!
ps. What's JEM?
JEM IS LIFE.