Play! By Sephora Subscription Box Review And Discussion

Play! By Sephora Subscription Box Review And Discussion

Share photos and reviews on your Sephora Play Subscription Boxes here. If you're looking for reviews on any other box, look here: http://community.sephora.com/t5/Hauls/Subscription-box-photo-sharing/td-p/973905 

 

The subscription program is only offered by invitation at the moment. If you have not received an invite, you can join the waiting list here: http://www.sephora.com/play 

 

I do not have control over who receives invitations (whether they live in test cities or not), but I will edit this once the program opens to new groups.

 

If you want more information on the program or have questions not related to someone's box review, please visit this thread: http://community.sephora.com/t5/Sephora-com/PLAY-by-SEPHORA-Invitation-FAQs/td-p/2124432

Re: Play! By Sephora Subscription Box Review And Discussion

Colors are KDub or Lovesick allegedly

Re: Play! By Sephora Subscription Box Review And Discussion

Yesss!! June is my birthday month and this was the tiny push I needed to enable myself Smiley Very Happy I hope we get fun summer colors.. thank u @ZombieMetroAnt 

Re: Play! By Sephora Subscription Box Review And Discussion

I hope it's not lolita there was already a sample of that or the other pink love (lovespell?) one that was also a sample....experience says it likely will be one they already have a mini of though. I like both colors but it's nice to get something you don't have.  

Re: Play! By Sephora Subscription Box Review And Discussion

[ Edited ]

Here was the Play! Birthday gift.  Comparing the size to the 2016 Spring VIB sale bag:

 

 

Play!.jpg 

 

Thoughts about the event in the spoiler:

 

Spoiler

The group was pretty large (~16-20 people), most of whom stated they only RSVP'd to see what the gift was.  According to a couple ladies who attend regularly, 3-4 people for each event is the norm.

Because there were so many of us half of us were on each side of the makeup station.  I thoroughly enjoyed myself thanks in large part to the dynamic group we had.  The SA, who admitted being a bit overwhelmed by the number of people, was really nice and engaging.  Not only had she lined up the various items from each box, she also had other products that paired well with items from the box.  

Did I need another bag?  No, but it's better than that pen and notepad they handed out as a gift a couple months back.  Overall I am glad that I went.  I had a good time thanks to the other attendees and the SA.  Not sure how long the events typically run but we spent a little over an hour chatting with each other about the products & other Sephora things.

 

Here's to hoping they expand event locations soon!  

**Edited to Add: they did NOT have enough bags for everyone which was disappointing.  The only reason I received one was because another Play subscriber handed it to me & said she would wait for them to bring more.  Instead the SA had to run to the back & throw together 5-6 "goodie bags".  The positive is that they walked away with 6-8 deluxe samples, the downside is that because they were thrown together last minute there was no uniformity & at least one person noted several of the items she had received from the subscription previously.

Re: Play! By Sephora Subscription Box Review And Discussion

(0) Hearts

I attended my first PLAY! date (Tysons Corner, VA) on Tuesday. There were way too many people (30+) crammed into too small a space. The women who ran it were great, knowledgeable and enthusiastic, but it was hard to hear them because there was a group of women who talked and talked and talked at normal volume. I could tell it bothered the leaders.

 

They only had 10 of the gift bags, so most of us got shut out. In order to get one, they asked you to fill out the online survey and the first 10 people to finish got the bag. Based on the email sent, we all should have received bags, I think ("Gift is available to anyone who RSVPs and attends the PLAY! Date"). One attendee (not me) complained and was completely rebuffed. 

 

They gave out deluxe sample goodie bags for people who made a purchase, but we had to wait a long time to get them. They were making samples, but again, because of the size of the group, it was hard to get them. 

 

I'm not sure I'll go to another. The group was simply too large and between getting there 10 minutes early, as the invite said, making a purchase and waiting for my goodie bag, I was there for an hour and forty minutes.

Re: Play! By Sephora Subscription Box Review And Discussion

[ Edited ]

The one I attended in Boston was similar to the one you attended @ElleElleG, though yours seemed better organized. I try to hit up a Play! event every couple months. It's usually between 2 and 10 people. This time around there were about 20 people there, most of whom only came for the gift. There were people who drove up from RI and Central Mass. 

 

(Spoilered because I rambled too much.)

 

Spoiler

The person who usually runs it wasn't there, so we had a different SA running things. I'm not sure if they paid attention to how many people RSVP'd or not because the set up wasn't very amenable to 20+ attendees. There were 2 high top tables put together against a wall, so people could only be on 3 sides. They usually have mirrors and sampling caddies set up to try everything, but this time the SA just had all the products lined up. I showed up right at 7 so I was behind 5 people and had some trouble hearing the SA. We usually all get to try the products and talk about what we like or don't like, but the group wasn't very interested in discussion. Plus due to the set up, it was hard to access the products and people weren't willing to pass them around. At the end of going through the products someone who drove from out of town asked about the gift, and the SA had no idea what she was talking about. At that point people got VERY grumbly; so they got a manager who after some time in the back pulled out 2 types of bags, one of  which was the tote Elle posted and the other was the left over floral "clutch" from the Rouge thing a couple weeks ago. I kind of thought they didn't actually have the intended gift, so I'm glad to see the bag was consistent. 

 

It definitely wasn't my favorite Play! experience. I found it kind of disappointing that most of the people there weren't interested in actually conversing or having fun with the products. At the end the SA offered to make samples for people. Due to the number of people there she was making them in batches of each product, but people weren't letting her actually label them or organize them before they just grabbed at them and put them in their pockets. This added to what was already a confusing situation.

.

 

Anyway, I'll keep going to them as long as I'm subscribed to Play! because the SA who usually runs them is really awesome and makes it fun, and usually it's a smaller more manageable group. I don't feel like this time around was a good indication of how the events normally go, fwiw.

Re: Play! By Sephora Subscription Box Review And Discussion

[ Edited ]

@snoflakefaerie I am sorry your event was not as organized but wow to people making the hike to attend!  It stinks that although people came for the gift that they weren't equally interested in engaging with the event.  Glad to hear that you have attended other Play dates/have had better experiences to counteract this one.

 

The SAs at my store checked everyone in/knew the number of people who RSVPd so I didn't understand why they failed to check the number of bags they had.  Granted, it's not like they had additional time to ask corporate to send more bags but having little goody bags premade would've certainly helped the sole SA running the event.  

 

Many of us did request samples but no one was grabby. To move things along the SA did allow some of us to create our own samples but by that time there were ~5 of us hanging around while she scrounged to make those additional gift bags.  I can't remember her name but I need to write a review for our SA, she was great despite the small mishaps.

Re: Play! By Sephora Subscription Box Review And Discussion

I got the same tote on the left for a new store opening! Its really sturdy and well made. I'm so happy I got it Smiley Happy

Re: Play! By Sephora Subscription Box Review And Discussion

Glad to hear @wwTraveler I was concerned about the sturdiness!  I hate receiving those paper thin ones that aren't functional.

Re: Play! By Sephora Subscription Box Review And Discussion

Thanks for sharing! Did you have to RSVP or was this a show-up only type of event????  @ElleElleG 

Re: Play! By Sephora Subscription Box Review And Discussion

@wheeeee It was an RSVP event, as all the Play! dates have been. However, at the one I went to, no one checked off your name to see if you actually had RSVP'd. 

 

It's typically been a link in the email you get once you receive your bag, but this time around, I think they did it differently. There were a bunch of ladies in my group who said they were having trouble RSVPing for it and that it was sending them to stores in Chicago and Ohio. I had an error when I first tried to RSVP, but was able to get it to work a couple hours after I tried the first time.

Re: Play! By Sephora Subscription Box Review And Discussion

@wheeeee @snoflakefaerie is correct.  You are supposed to RSVP and allowed to bring a +1.  My store had a checklist and verified everyone's reservation before the event began.

Re: Play! By Sephora Subscription Box Review And Discussion

Thank you so much for sharing your experience @ElleElleG!  I'm glad you were able to get a gift and had a nice time!  I've always wondered what the Play! events are like.

Re: Play! By Sephora Subscription Box Review And Discussion

Absolutely @michelleshops!  I hope you have the opportunity to attend a "Play Date" soon!

Re: Play! By Sephora Subscription Box Review And Discussion

[ Edited ]

Yea, another rant!  PLAY events!  Why can't these be in all stores???  Those monthly events are only in ONE Sephora in my entire major city.

 

Then this Anniversary thingie they just sent out is only in 2 cities in Texas!  Both in very small towns.  

 

Yea!  That is like giving a whale a Tic-Tac and expect fresh breath results! 

 

 

I thought the point of PLAY and PLAY events was to get people to shop in-store????  (and, why a 50 point bonus in-store card is included)

 

Who is exactly picking these cities?  If these events are part of the 'PLAY experience'.....well, I am not experiencing squat! 

Re: Play! By Sephora Subscription Box Review And Discussion

@wheeeee Have you asked anyone in your local Sephora if they are able to do Play! events? They may be willing to host them if they hear it directly from their customers in-store. There are 2 locations in Boston that host these things, but they are pretty sparsely attended, which always surprises me. Maybe it hasn't been financially worth it to have multiple locations running the events.

 

I don't know if all Sephora locations offer classes, but that might be one of the limiting factors, too. They might not have anyone trained to lead the classes, so corporate isn't willing for those locations to host the events? 

 

Those are just some random guesses. As we all know, it's hard to figure out the reasoning behind the decisions Sephora makes!

Re: Play! By Sephora Subscription Box Review And Discussion

Yes, how are these cities chosen? I wonder if it's by how many Play subscribers live there or something since it seems like Sephora is randomly throwing darts at a map. Or maybe they're just trying to get traffic into those specific stores? I think part of the point of Play is to drive traffic to stores with the Play pass, and maybe these are stores with lower sales?

 

It makes no sense to have events in Corpus and Brownsville but not San Antonio, Austin, or even within the Dallas city limits. I live within 100 miles of at least 21 Sephora and SiJCP stores, and Play events aren't available at any of them.

Re: Play! By Sephora Subscription Box Review And Discussion

Maybe that is it @txcatx

 

I am all for small towns getting a piece of the piece.....I just everyone to be treated the same.

 

They could of just said......Hey, get a 'free gift' when you redeem your PLAY pass in-store this month to celebrate anniversary.  Or, like others suggested, just throw in and extra item in the box kinda thing.  

 

It is just all soooo random!  

 

Even when I redeemed a Bazaar 10,000 point reward it arrived in its own original warehouse generic STOCK white box.  Then 2 random pieces of that black and white tissue paper and that is it! No grand box like they usually use.

 

hahhahhahaa!

 

 Really?????

Re: Play! By Sephora Subscription Box Review And Discussion

Weren't any in the Houston area either . 

Re: Play! By Sephora Subscription Box Review And Discussion

It would've been a lot easier if they just added a special surprise in this month's box.  My guess is they are trying to get more traffic to their Play events.

Re: Play! By Sephora Subscription Box Review And Discussion

One of the cities on the super-short list was Dublin, OH, which was super surprising to me (the Dublin location is a SiJCP and only down the street). I don't know why that particular Sephora, and although I am happy about it and RSVP'ed I don't know why only a few odd cities were included.