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Order cancelled

My order was cancelled due to an ""Unsuccessful Authorization"", but they still charge my credit card. how long does it take now to refund the amount that they charged???? 

Re: Order cancelled

Hi Juliec14, I'll be happy to check on this for you and will send you a message with more information. 

Re: Order cancelled

Since your  order was placed not too long ago, it's probably a pending charge, which can take a week depending on card company to drop off.

 

Or is the charge actually posted to your card account?

 

You'll need to call Sephora CS tomorrow to figure out the unsuccessful bit.

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