Live Chat

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DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.

 

It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora?  Smiley Happy

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what product can I use to lighten the lips ? 

 

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Spoiler
I ordered something through my app but didn't get an email or nothing. But the money was taken out of my account

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awe shucks.. i saw your post @Magrathea and ran over here thinking it was real Smiley Sad

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Is it not, @Insomniacmuffin ? I've never actually tried it, but there is a live chat ( chat with us ) option under "contact us".

 

chat.jpg

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oh haha! probably just that I thought 'live chat' meant all us BT'ers could live chat together. I didn't realize it was for live chatting with Sephora helpline.

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Oh, haha, ok! Maybe I should edit my post so there is no confusion. But, I thought we are talking about  "Live Chat for Customer Service and product/shade recommendations" here, as OP stated in her post.

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  • Do you still sell the ANASTACIA Beverly Hills glow kits in the stores ,because you don't sell them online .

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Hello, Does sephora offer freelance make up artist services?

 

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So I signed up for the play by Sephora and my bag has yet to come in... what do I do

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The Play boxes have not been shipped for this month yet. They usually go out the third week of the month.

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Sephora online does have LIVE CHAT with their Customer Service now!   See "Contact Us,"  "Chat With Us," or "Help."

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Where is the live chat feature?  Can you send the link?

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Sephora stole from me over 400 dollars!

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So I bought an Anastasia Dip Brow Pomade in Taupe, went home, tried it out and found out it wasn't the right color. I bought the product at a Sephora inside a JCPenney. Can I return the product at a normal Sephora store?

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I purchased a palette that I do not like as much as I thought. I cannot find the receipt anywhere and was wondering if there would be a problem if I went to return it? Would I just receive store credit?

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@fowjaime Did you use your BI number when you made the purchase? The SA can look through your purchase history from your BI number. 

 

 

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Does Sephora have a credit card to use just for there store like most retail stores do? if they do how do I apply for one?

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JCPenny's credit card is accepted at Sephora due to the Sephora's inside JCPenny. :-)