kalex

Live Chat

[ Edited ]

DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.

 

It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora?  :smileyhappy:

Manda

Re: Live Chat

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Yes, lets have a live chat feature. It seriously comes in handy!

heatherjason

Re: Live Chat

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Hi

 

veenakris

Re: Live Chat

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has anyone tried Ellis Faas foundation? I need help finding the right shade. I am Indian woman with medium skin tone

Amalll

Re: Live Chat

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Please help me

lylysa

Re: Live Chat

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Hi, Amalll!

 

If you're needing specific assistance on a beauty matter, feel free to start up a new thread with your inquiry and questions, that way other posters, including myself, can respond direct to you there! :smileyhappy:

 

It'll be a bit difficult to keep up with responses/answers under Kalex's original thread about Sephora not having a "live chat" feature, so starting your own thread will give you a fresh place to start!

pokerfacecc

Re: Live Chat

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Hi, I want to combine with my two sephroa cards, I did not remember the number of my card, but I register with two different emails, one is lifangcc@live.cn, and the other one is 337261513@qq.com

my birthday is 08/19/1989. 

MermaidBarbie

Re: Live Chat

Hon, you should never publicly disclose your personal information...

nathaliew

Re: Live Chat

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Yeah I would LOVE a Live Chat feature

Londonlover101

Re: Live Chat

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I agree ladies, as much as beautytalk is helpful, a live chat would be just as beneficial.

Chira

Re: Live Chat

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my all order was canceled for all due to unsuccessful authorization. My friend also a new member for sephora, her order was canceled also. What is this system? why always like this? this is the way how SEPHORA work?? really want to know

hisham

Re: Live Chat

[ Edited ]
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i have a cancelled order due to unsuccessful authorization.

how can i complete my purchase using pay pal and not lose my vib 10% discount that is now over due .

 

janinebt

Re: Live Chat

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Hi there hisham,

 

I will send you a PM to chat about this privately :smileyhappy:.

Whimsically yours,
Janine
joeanne

Re: Live Chat

This isn't a Live Chat. It's ABOUT getting a Live Chat line for Sephora. I suggest you call Sephora Customer Service or post your question under a new thread! Calling is probably fastest.

hisham

Re: Live Chat

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hello

 

kalex

Re: Live Chat

I just tried to edit the title of this post and apparently can't .  Is a Mod able to?  Too many newbies think this is actually Live Chat so maybe we should change the title to "I Wish We Had Live Chat" or something.

keelybt

Re: Live Chat

[ Edited ]

Actually, I can't edit it :smileysad: Sorry about that.

beautytester

Re: Live Chat

ROFL. What what what? You mean the all mighty Kalex does not know every little detail about Sephora and cosmetic/skincare and is not sent here to solve our woes with your fast resources? =P

 

I know we can't, don't know if mods can, but in the mean time you can put a little disclaimer on top of your post so it shows up in the abbrev exerpt when this thread is on the front page...if people reads.

kalex

Re: Live Chat

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Ha! :smileylol:

I did actually get back to the gal in Brazil pretty quickly with the link!

 

And good idea about the disclaimer.  I'll do that.  Shouty capitals should grab their attention.

arwa91

Re: Live Chat

[ Edited ]

I need help color matching nars sheer glow and the radiant creamy concealer. I have medium skin tone with yellow undertone. I'm also getting the Bobbi Brown corrector in peach. 

image.jpg
 my skin tone is really similar to hers... I can't get color matched at a counter I can only order it only... Please help :smileysad:

Meg82

Re: Live Chat

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This thread isn't a live chat it's about live chat.  Repost this as a separate thread and you will get more help.

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