Re: What do you think about the Scentsa fragrance system in Sephora stores?
I love our Scentsa system. I love being able to show my clients all the features. It's exciting to see them discover the notes of their favorite fragrances, and realize they can try other fragrances that share the same notes and feels. Great job Sephora, it's awesome innovation!
To be honest, I had never heard of the Scentsa fragrance system until I saw this post. If it is available in all stores then I think that Sephora SA's should make customers aware of this tool. If an e-mail about it went out, then I must have missed that one. It would be a good idea to do a little more e-mail promos to make people aware of it because I don't think I'm the only one who had never heard of it.
Now b/c of this thread I've heard about it and heard what the result of it is but still don't know what it is. Do you answer a bunch of questions? Do you go into a George Jetsons type booth? What is it?