Sephoraadmin

We love discounts too! But, let's get creative: What other new benefits would you like to see from Sephora’s Beauty Insider program?

[ Edited ]
 
StyleLynn

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

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I know this still falls under the discount category but I think it would be great if Sephora did what some other retailers do and that's match sales being offered by brands they sell to encourage us to say buy Urban Decay products from them rather than UD when they're offering a sale online.

notcreative

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

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Wow.  Y'all have some great ideas.  As this is an old thread, I wonder if anyone is even reading them anymore or if any changes will be made.  I have not read all of them.  Everyone knows I am not creative, so I am ripping off ideas and expounding upon them.

 

I love the catalog idea. Rather than printing it, I would like to see an online catalog of all perks (we all know there are many that are not advertised even though they work).  That way, we can pull it up at any moment for use.  I know there are many great users who update lists like this for us constantly (which we are all thankful for).  It just seems like it would be a lot easier and probably more efficient if Sephora employees did this.  There could be one list per level too, which you could only access by user login at levels: rouge, vib and bi.  The employees could ensure expired ones are removed ASAP and add them back ASAP when they come back in stock.  That would be much better than the trial and error methods we have now.

 

I would love to see more GWPs for brand specific items that can be combined with one code, a la Ulta.  If the line you are buying has a GWP, you should get it automatically whilst still being able to add one code for a general item.  To expound upon the codes, I would like to see more discount codes throughout the year.  Ulta has $3.50 off almost year round.  Although you cannot use it on prestige cosmetics there either, it can be used toward Ulta items (so maybe we can use it toward Sephora items here).

 

I do not feel there are enough Rouge (even though I buy from MANY places and may likely never get to that level, at least with the current rewards system as I get better incentives to purchase elsewhere) or VIB perks. Yes, we get early access to certain items and sales and a few GWPs not available to beauty insiders.  That just is not enough incentive for me to say pass up a chance to buy items at Ulta where I can get an Urban Decay GWP on the same order as a Benfit GWP and save $3.50 if I throw some Ulta items in the cart.  

 

More valuable GWPs. I NEVER buy Lancome (my favorite brand) here, because they are always valuable GWPs somewhere.  They never have them here.  I bought almost 20 last year from Neiman Marcus, Saks, Macy's Dillard's, Bloomingdales, Nordstrom, direct from Lancome, Bon Ton, Belk, Lord and Taylor (where I got the Holiday blockbuster at the same time as a GWP) and Herberger's.  I have already purchased an additional 7 this year.

tehprincessjenn

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

  • How about doing something like Nordstrom for Rouges? Choose your own triple points day? 
  • $25 VIB free shipping minimum, $0 for Rouge
  • Special parties just for Rogue... and VIBs. And in San Francisco/Bay Area. 
  • Link ups to Sephora International. If Sephora chooses to open up in Australia/New Zealand, I better be able to have purchases linked to my current US/Canada account, especially because I don't go to Sydney often and their prices are ****ing expensive. Same for when I go to Hong Kong. (Malaysia and Singapore have Sephoras as well, different programs. I'm not sure what Brazil has, but Brazil has MAC!) 

 

1SultrySCENTNut

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

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Ceasars Palace and hodings sends a cataog to all of the many million card holders yearly. They also have this catalog linked online. It is a very efficient system that has been proven by many large corporations.

quotidianus

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Caesar's Palace has a partnered rewards program where you earn one point for ever dollar spent, and they occasionally offer multipliers.  Their rewards are not so very generous... For example, you can redeem 5,000 (five thousand) points for a $25 gift card from Macy's, Starbuck's, AMC, etc. which amounts to a half of a percent (0.5%) return.  Even so, it's apples to oranges.

 

I think they need to look at other retailers, especially as ULTA revamps and Nordstrom rolls out their respective programs.  Apples to apples.

notcreative

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

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My husband worked for Caesars for many years.  It is actually dollar passed through the machine, not dollar spent.  The machines do not hold 100% of coin that pass through.  For every dollar spent (on average), the strip casinos hold about 9%.  That means on average $0.09 of every dollar is kept.  It seems low, because even though there are a lot of losers, the losses are offset by the winnings.  This also means people are destined to lose over time as the machines pay out less than they take in (of course).

 

Local casinos hold way less than 9%, so you have a better chance of gambling there.  No matter where you gamble, the odds (especially on the machines) are always in favor of the house.  The odds get a little better on the floors.  Blackjack is one of the best bets, but I just say avoid gambling all together and keep ALL of your money.

 

To better explain this thought, when you put a dollar through the machine, it is very rare that you will lose the entire thing without winning anything back.  Even if you are very unlucky, you will get more than 100 points with $100.  You will win some back and reinvest it in the machine giving you more points.  Whereas, when you spend $100 at Sephora, the whole $100 is gone right away.  You will only get 100 points (unless there is a multiplier).

love2shop42

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Pssst...Sephora is cheap.

Londonlover101

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

permanent doublepoints for beauty insiders + Christmas gifts,halloween gifts

1SultrySCENTNut

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I am throwing this out on the table, as I just thought about it a few seconds ago. How about  a Catalog Sephora has made up yearly , or even quarterly, of full sized or speciaty items that is sent out to everyone once they become Rouge. Each item in the catalog is worth a certain amount of points and a Item number to be used once a Rouge has the amount of points to cash in for the catalog item. It could be done other ways too, instead of a printed catalog, a special website could be used to browse the items and the points can be redeemed on that website. These items could even include other items, not just make up, but for example, hair accessories, beauty tools, facial kits, gift certificates, ect.

Something with a structure system to be used based on the above idea.

callmefafi

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

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I must say that this is a splendid idea! Different little makeup bags and deluxe samples that we can trade in rewards points to try.  I also like the idea of trading in points for gift cards in the amount of $5, $10, $20, and $25.  As for the points I want to say like 625 points for the $25 and so on.  And a chance to win a gift every now and then would be very nice!

emmaclaire

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I actually really like the idea of a Rouge catalogue - even if it were a once-a-year, holiday themed thing, the idea of shopping through a printed catalogue makes me really excited.  It could work by offering items as point perks (as you mentioned I think) or as the elusive "Rouge gifts" than none of us have seen yet lol - or it could be a promo code!  This is a really interesting thought, thank you for throwing it out here!

1SultrySCENTNut

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

The thought I put out there on the board was simply an Example of a structuring system, it is not meant to be an exact amount of what I feel things are worth. I used to work in promotions for a company and ideas got thrown around all the time and people simply showed examples, as I did, Showed an Example. I believe that this is what the thread is for and not for bashing others thought of the moment or taking an example as it is a wrong thing and should be ignored just because you do not like it. There are plenty of ideas I find to be worthless in my mind but I do not dismiss them or publicly speak that they are " stupid " or " redundant " by using other words or phrases. An idea is an idea. I have thousands of ideas about many things and I am sure other people do too.

annec322

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I agree with emmaclaire below. I do not think veronika23 is "bashing" you. She is saying that many others agree with this idea and then adding on to your point. It was not an insult to you.

quotidianus

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Not to be redundant, or even "redundant" ... I think you are inferring the wrong thing.  Perhaps people noted that your idea had been mentioned before not as an insult or slight, but rather to note that it's an idea that several people have had, ie: it's popular.  This thread has been around for a while and no one likely has time or inclination to read through the whole thing.  So take the comment at face value, don't read into it or be defensive, and realize that it was just probably thrown out as 'hey, it's a popular idea!'

jojobe

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

soooo.. what is your suggestion to see from the program since you posted under it?? The only thing I am reading is someone shot down your ideas... but have yet to actually see an idea from  you for Sephora to improve its program. Please try to stay on topic instead of just coming on to complain. 

ColorCrazed

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

IMO, the "only one promo code per order" shouldn't apply if one of those is from the VIB welcome packet. I think one of the codes should be permitted to be used along with online promos for deluxe samples. I honestly don't think Sephora is giving anything away, customers reaching VIB status have already spent a good chunk of their own money to get there, and it would be a nice perk to get the 10% discount or free shipping along with an extra goodie.

DiVWA

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

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In case nobody has suggested it: TESTERS in all stores, even JCP ones, for most products stocked at most stores or online. I hate not being able to test items not sold at the local JCP Sephora. It's not necessary that the item actually be stocked at that store, but give me the option to swatch it and try it. If I could try everything that interested me, I'm sure I would BUY MORE and RETURN LESS.

1SultrySCENTNut

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

for our point / perk selections, it would be nice if we coud save them up ,instead of just picking samples smaller than we are currently offered and be able to redeme them for money off on a purchase. Start at , say, 1500 points = $10 off  of a purchase, 2500 pts = $20 off of a purchase, 3500 pts.= $30 off a purchase.

 

Doing something with a structured system like that. Im currenty a VIP ROUGE  for this year, qualified for VIB ROUGE next year and close to being one for 2016 and I just got the nars iluminator promo and it is smaler than anything I have yet to see, it is only 0.07 oz. For people who do spend more here, the items would be nice if they were bigger than a 1 time use or let rouges get a different scale, similiar to the one above for trading in points.

for example, a rouge would get the following : 1000 pts.= $10 off a purchase, 2000 pts.= $20 off, 3000 = $30 off

Something sort of a system like this ( leaves alot of room to structure and set the way Sephora would want it )

 

I have alot of ideas, but right now this one seems the most logical to me.

jenjendoitagain

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I do love the point for coupon idea! I know another competitor store that does that, and I do utilize that like silly! :smileyhappy: Love it!

 

Great idea, Sultry!

veronika23

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

That idea has been mentioned a bunch of times before.  I know I personally have brought it up plenty of times. 1000 points for 10$ off isn't a lot.  Think about it. You spent 1000$ to get those points.  The 500 point perks are usually valued at around 30$.  It should be more like 500 points for 50$ off.

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