The one thing I would most like to change about shopping for Skincare at Sephora is...

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Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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I wonder if Sephoraadmin still looks at these answers. 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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I just mentioned this yesterday:

 

20 yr old uninformed SAs who are still dealing with teenage acne have no place in the skincare section advising 40yr old women about anti-aging products.  It is silly.

 

Skincare sections should be manned by people who sound, look, and behave like they have educated themselves on the products and can address your needs.  And pretending to be chemists - that needs to stop. 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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I would like to see deluxe sample size skincare kits for sale.  Paula's Choice does this and it provides an adequate amount to test the performance.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

More knowledgeable SAs. As in the same number of SAs, with greater product product knowledge. Would also be nice to get samples that are actually substantial enough to be able to get a solid impression.

 

Also, get rid of the snobby male SA in the SF skin care section. Terrible attitude. Doesn't offer to help and makes you feel like you're inconveniencing him by asking for samples. 

 

 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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We have a few of those snobby male SAs here in LA too. On my most recent trip I asked 3 different male SAs for help to find some skincare for my husband. They pretty much dismissed me after showing me the men's section. It was like "here is men's section....you figure it out." I even had specifics instead of a vague request.

 

 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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I had one who kept insisting a friend of mine get a specific skin care item (male SA in LA) even after 

I repeatedly told her I didn't like to recommend the brand or item.  He just kept pushing that one.

She didn't get it.

Or any help from him either.  So annoying.  I helped her pick out skin care.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

It would be cool to have a BrowBar Lounge from Benefit in some stores like Ulta does. 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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I'd love that!

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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There are some! I saw one in the Pacific Center Sephora in Vancouver!

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

Being able to filter skin care reviews by age group (it seems like sometime you can, sometimes not, and many users haven't provided an age bracket). At 59, I want to know what works (or doesn't) for real wrinkles and sagging skin, I don't quite trust the reviews of 22-year-olds who claim to have the same problems.

 

It just always seems hard to categorize products, I keep wishing there was just a list for people over 50. For example, the description "anti-aging" - half the time it seems to mean "formulated to prevent young skin from aging," but other manufacturers use it to mean that it addresses existing signs of aging.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

Items arranged by category rather than by brand.  I read recently that the new Birchbox store (only in New York) arranged the whole store this way.  How much easier would it be to find a pink lipstick when all pink items are grouped together.  It also groups all types of skincare items together.  It is much easier to shop for items to help dry skin when they're all in the same section.  They can do this online and in store.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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I've shopped in the Soho Birchbox store and have to say I wasn't really a fan of the setup. It was harder to find things I was looking for. I prefer for in-store shopping that it is set up by brand. For me, it's much easier to find what I'm looking for and to discover new products from brands I already love.

 

That said, no reason they can't have BOTH options for online shopping. 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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Hmm sounds like a good idea.

 

But for me I love looking at all the products of one brand, mostly because I look online first and I know exactly what brand I want to focus on when I'm in store, it might be a little confusing, especially cause Sephora has a lot of different brand names, it's could possibly make it harder to keep track of where everything is.

 

For example, even if it's a moisturizing section, there will still be about 300 different type of brand products on one shelf. (Considering there's 377 items listed in moisturizers right now online.)

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

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I'm not sure it would work either since brands pay for shelf space and they would not be too keen on this mixing of brands.  

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

I thought about this, especially since I am loyal to a few brands at department stores.  When it comes to Sephora though, they do not offer huge GWPs for certain brands, so it is the perfect store to do this in.  It could also cut back on returns.  If they had a section for dry skin for instance, someone may not accidentally buy a moisturizer for oily skin, which happens often in the current layout.  Next time I visit New York, I will go to the Birchbox store and see how the difference feels.  

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

foil samples for items in jars or any other exposed packaging. 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

Make it easier to check the ingredients. Those of us with allergies or hypersensitive skin meed to know what's in things! And I don't always remember to bring my reading glasses for the fine print. Plus, if I want a product that has ceramides or some other particular ingredient, it can be hard to figure out what to use.

 

Actually, more articles and info on those 'active' ingredients would be super helpful. Trying to remember what I read in Allure last week about something-lactins isn't the ideal way to shop. I end up doing a ton of research online and then putting things in my basket or 'loving' them, but it'd be great if Sephora provided more information that way. I probably need a beauty-bar class on anti-aging ingredients a lot more than I do another smoky eye tutorial.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

I couldn't agree with you more. I'd also like more ingredient info and in an easy to read uniform format. I like how some of the products online have the "formulated without" listing. I'd like that to be in store too. Maybe integrate it with the sephora app so that we can scan a product in store and have the ingredient list and formulate without listing there.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

I usually go looking on another site or for a blog that does disclose. If I can't find it after that, I write it off. I second changing the Sephora search tool.I dislike that some of the formulated without search options sometimes lie and include items with what I told it to avoid.

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