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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Special displays with product suggestions according to skin type and age. Also, little "tips" like colorful post-it notes on each display. For example: "it's a good rule of thumb for people over 50 to avoid heavy underlining of their bottom lash line." I don't know if that's true, but I'd like to know things like that. Thanks, Patti
I wish there was a way to see which brands are compatible with eachother and a way to narrow it down by age range.
My opinion on shopping for Skincare products while in a Sephora store is that I think the Skincare Specialist(s) should be more mature women that at least have a laugh line or two. You know, at least mid to late 30-year olds and above. I hate to go into Sephora and ask a skincare, anti-aging product question of a girl who is 18 without a wrinkle who refers to her mother's wrinkles and what her mother likes to use on her wrinkles. I want to talk to someone who has some fine lines and hear their first-hand experience with the different products offered.
As for shopping online for Skincare products, I think that there should be a better way of sorting through the hundreds of products to refine searches by age, more specifically by issue, etc. The search range is too broad right now to help anyone make a good choice.
Anyway, that's what I think . . . 🙂
I agree with the suggestions to group products by skin concern (I think my local Sephora already does this, at least in one section of the store). I also wish the store had a skincare specialist or two working at all times who could answer skin concern questions -- when available, this service has been so helpful!
: )
to have products for skin types such as oily skin or dry skin clearly marked perhaps with some sort of signage. Then if a beauty advisor isn't free to help (let's face it - Sephora can get pretty busy) we don't have to spend time scouring labels to look for oil free products, etc. Speaking personally and from experiences with friends, we would all rather go home with a great product and not find out once we get home we picked something wrong for our skin.
@daniluv: I think sometimes import / export regulations and particular countries' laws re: shipping of cosmetics and substances dictate whether or not a company is allowed to ship to specific countries or not. It could be Sephora's choice, but it could also be different regulations coming into play (thus leading U.S. based Sephora.com to restrict delivery only within the U.S. and Canada). I'm not sure!
Clear labels or icons indicating that a product is cruelty-free.
make finding a good match for your skin type easier with an in-store station that has a quiz. You know: what's your need (bronzer, moisturizer, etc.), what's your skin tone, type (oily, dry, etc.)
it would give you a product match and code so you can easily find it!
Instead of organizing the skincare by brand, organize it by your customers specific need. For example, if the customer is looking for something to help with her oily skin, she could go straight to the section for oily skin, then choose a brand from there. This would make the customers shop much quicker, easier and a lot less confusing!
more personalized skin care based on my age (20-25, 25-30, etc.), skin type (dry, oily, sensitive, etc.), areas I want to target (prevent wrinkles, exfoliator, night cream, SPF, etc.), and price point (best for skin vs. low cost). A flow diagram or personalized consultation with an EXPERIENCED esthetician to pinpoint brands specifically for me. Not all the items from a brand are good for a person, sometimes variety is better for their skin.
omg, that's a great idea!
I wish there was a store in Sarasota, FL.