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View and track online orders
Reorder it from in-store and online purchases
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Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
A place to discuss anything relating to body care. Formerly known as the THE HAIR, NAILS AND BODY CARE THREAD
Ask a question, post a review, share your favorite products, tips or tricks... anything goes and is welcomed!
@Asche yeah even after much rinsing it didn't matter I just couldn't get my hair to look nice. It was a dirty hot mess lol 😄
@veronika23 I'm sorry this didn't work out for you! I decided to give it a try recently and actually really like it. My hair seems fairly similar to yours, but it has been chemically lightened. I also wash it about twice a week. I do use this as my first cleanse though, and I use another cleansing conditioner for my second, so that could be part of it. That's always how I wash my hair though, with two cleanses.
@alexasteph oh I'm glad it works for you. I only use one so maybe that's why it works for you. I used to use just shampoo and conditioner and then decided to try HIF and really loved it but when it came time to repurchase it was OOS and the company couldn't give me an answer... horrible CS. So I got frustrated and decided to try this one but it didn't work for me and so I decided to grab the only HIF in stock which is hydration support. It seemed similar to the anti-frizz support. So we shall see how that one goes. I didn't want to go back to my shampoo and conditioner lol
@veronika23 I don't blame you! I haven't used regular shampoo and conditioner for probably 3 or 4 years. It's the only thing that does't make my hair super damages from all the lightening I've put it through!
@alexasteph oh that's good to know! I haven't colored my hair in years... but when I did I used to be able to keep it healthy. I had tried Wen way back when but that didn't work out either... Guess I'll see how I do with this new HIF but hope the Anti-Frizz support comes back in stock soon 😄
I hope this is the right place to ask - I'm looking for a new curling iron. My twelve-year-old workhorse is dying a lukewarm death.
My hair is long-ish, coarse/dry/fine/basically a nightmare. I use a 1 1/2" barrel to make basic white lady waves, nothing special. Any recommendations are appreciated!
@fairlywell perfect place to ask 🙂 That's an awesome recommendation you got! I am very tempted by the color of that iron @ZombieMetroAnt!
I just want to add that I love Bio Ionic tools. My models are very old and probably not available anymore but if they ever break I am going back to that brand. They are pricey but was well worth it for me. Just wanted to give you a different brand to look up 🙂
@veronika23 I actually ended up ordering a Bio Ionic iron because I wanted a ceramic coating and the reviews were great! Good to know it's a good brand.
@fairlywell that's awesome! Please come back and let us know how you like it! Yes I LOVE that brand. While I have tools from other brands the main ones are Bio Ionic.. even though I haven't been using my tools all that much. Just too hot now 😄 but very happy with the performance and durability and all. I hope you'll like it! 🙂
@fairlywell your hair sounds similar to mine. Mine is also pin straight and like me, very stubborn - it refuses to hold a curl.
Last Nov, based on a friend's recommendation I got this one from Ulta, and I gotta say, it hasn't disappointed.
Hope that helps
Rainbow! 😍Thanks for the rec @ZombieMetroAnt ! The funny thing is that my 12 year old standby was also Hot Tools (ceramic). Don't mess with a good thing unless you can make it RAINBOW GOLD, right?
I was eyeing this one because it's so pretty but I'm glad it has great recommendations too!
YAY @myumew ! I'm glad it helped....my coworkers hair is always flawless so I just HAD to get my grubby lil' paws on it.
Cross posting this from the Deciem thread.
Last update for HIF Anti-Frizz support. I really love this product but it's sold out on their site as well as well.ca. The Bay who also carries HIF doesn't have it. I am frustrated with the brand and poor customer service. I would purchase again and again but their lack of response just really upsets me so I decided to give another brand a shot. Also their packaging might be nice but not functional when you are at the end of the tube... gotta keep function in mind when designing... Just very frustrated with them at this point.
So I decided to go with IGK Smoke & Mirrors. Anyone tried this one before? Thoughts?
Let me know if you want me to pick this up for you from the Deciem store. They are at my local mall and I will be there Sunday so I can check if they have it in stock @veronika23.
@Anewxa.Thanks for the offer :). I purchased the IGK for now... maybe I will like it better. I am just so turned off by their CS... why should I buy from a brand that doesn't care about their customers. I'll just take my money elsewhere. lol
No worries! @veronika23
I totally get it. I am trying to deal with cs as well..One of my foundations from The Ordinary order came with a broken pump..they now want me to send a whole lot of detailed pictures of it and how I am unable to use the product and if it causes leakage then of that as well..and then they will "submit" to some department for review. I just didn't bother for a $6 product.
@Anewxa.wow! That's nuts! I've had products arrive damaged from different companies and by far the best CS I ever had was Chapters and Well.ca. It also happened a few times that stuff went on sale like a few days after my purchase and they refunded me the difference. Basically it's like I got it on sale. I've never seen cs like that. They are definitely at the top of the list. I never had a problem with my NPC orders but their cs is great too. I always get quick answers when I want to know about a release or if they still have a product in stock. Much better service than Harlow & Co. I can't stand bad service and I think Deciem did themselves a great disservice by acting the way they did. Not really interested in their brand all that much now so I hope I can find a great replacement for my HIF. 🙂
Not sure where is your location, but if you live near the GTA, you may be able to find this line in Square One, as Deciem has a store on the second level? I was there last week and was able to find that product there. Maybe try there?