I made Rouge! And a shout out to Dianabt, my savior

I covered my eyes and just ran for it, now I'm VIB Rouge! YAY!

I had SUCH a terrible time with phone rep trying to fix the spending needed for Rouge glitch, but Dianabt is my savior, actually took time to really LISTEN and help to correct my account. A shout out to my favorite mod on here. If it weren't for her, I would be crying, flipping tables and sworn myself off Sephora by now.

 

Anyways, thanks for taking the time to help me with my account!

Happy happy Thanksgiving!

And cheers to an angry wallet.

 

Now then, time to go rest up for the Black Friday ordeal....

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Re: I made Rouge! And a shout out to Dianabt, my savior

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Yep, DianaBT is great. she fixed issues for me as well. Thanks Diana.

Re: I made Rouge! And a shout out to Dianabt, my savior

Wanted to add to this shout out to dianabt for some fantastic customer service today. Issues come up sometimes, its a fact of life and business, what I think sets good people and companies apart is how they react. :smileyhappy:

 

Thanks dianabt!!! :smileyhappy:

Re: I made Rouge! And a shout out to Dianabt, my savior

Welcome to the dark side! muahahaha :smileyvery-happy:

Re: I made Rouge! And a shout out to Dianabt, my savior

Happy to help you all!

 

@FireSpinner I'll send you a message to help- very possible your spend total just might not be updating correctly and we'll have to manually upgrade you :smileyhappy: 

Luv&Lipgloss, Diana

Re: I made Rouge! And a shout out to Dianabt, my savior

Diana fixed my account, too! Hooray for the online staff! They're awesome!!!

Re: I made Rouge! And a shout out to Dianabt, my savior

YAY! Congrats on making Rouge! And I am sure that Dianabt loves the shout out! :smileyhappy:

Re: I made Rouge! And a shout out to Dianabt, my savior

Hooray!!! Congrats beautytester, I Love that little kitten, he is sooooo cute. Glad you made Rouge and that dianabt was so helpful. Happy Thanksgiving, hope all is well. :smileyhappy:

Re: I made Rouge! And a shout out to Dianabt, my savior

Congratulations, @beautytester!  Aren't the Mods wonderful?  :smileyhappy:

Re: I made Rouge! And a shout out to Dianabt, my savior

YAY congrats! Dianabt helped me get to Rouge too. She is the best!!

Re: I made Rouge! And a shout out to Dianabt, my savior

Grats :smileyhappy: 

Re: I made Rouge! And a shout out to Dianabt, my savior

Congrats! :smileyvery-happy:

Re: I made Rouge! And a shout out to Dianabt, my savior

I think I might be having an issue similar to what you had, beautytester.

I know that I need to spend exactly $390 to make rouge..  but to make sure that my account is up to date, i put about $400 worth of stuff *before tax* in my cart - the Rouge message should pop up - it doesn't... 

Re: I made Rouge! And a shout out to Dianabt, my savior

YAY! Now wouldn't it be nice if you made it just in time for the super awesome Rouge benefits we're supposed to get? :smileywink: (Seriously, I've been hoping they would arrive with the holiday season.)

Re: I made Rouge! And a shout out to Dianabt, my savior

CONGRATS 

Re: I made Rouge! And a shout out to Dianabt, my savior

Woop Woop! 

Finally :smileytongue: 

Re: I made Rouge! And a shout out to Dianabt, my savior

Welcome to the club Beautytester!  Glad you got the money thing straightened out. My account was weird too, so I just spent the whole thing during 20% off week rather than figure it out (logic there?)

 

Put snow on your wallet to cool it off for Black Friday!

Re: I made Rouge! And a shout out to Dianabt, my savior

Haha, computer problems are my biggest pet peeve (especially since it's my field). I'm super picky so there's not enough stuff I want (without trying) to get me to the wrong amount. There are non-Sephora things I need for Black Friday so I probably won't get the opportunity. I will, however, definitely take advantage of the $20 off in Dec, for safety measures, to make sure I'm Rouge. =P

Re: I made Rouge! And a shout out to Dianabt, my savior

Haha, always good to be safe!  I'll have to use that one the next time I get asked about my Sephora spending- "But dear, I wanted to be safe about being Rouge". He doesn't get Rouge and tells me that it's just a clever thing to get me to spend more money. As if I don't get enough enabling on here!

Re: I made Rouge! And a shout out to Dianabt, my savior

Congrats, and Happy Thanksgiving!

Re: I made Rouge! And a shout out to Dianabt, my savior

Congrats!  mobile_pamper_makeup.jpg

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