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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Share some pics, news, what are your 'must haves' for Chanel releases coming up?
Share your Chanel finds, reviews and loves!
Chanel customer service info is often inaccurate. They told me last week that it would not be released online until 1/23. I was checking late last night and early this morning EST and it never came up in stock.
Curious if anyone truly got the illum powder this am. Site let me add to cart but then nope! When I called was told it sold out immediately very early this am. I'm too old to stay up all night. Lol. Very sad to not get in on this one as I have been trying since the little hiccup this weekend! 😥If anyone has any extras to unload...?! ☺
@Sunnysmom did you mean the camellia? I was checking all morning long from like 5am EST and I haven't seen it. I had to call them about an order from last week and the rep said something about it releasing in batches..and that today was the launch day. So I think it's still coming..
Post if anyone finds it, preferable with a code word, haha so it's only visible to the gang here 😉 I'm half joking half serious but this place has a ton of lurkers so be careful about posting anything you don't want thousands to see
@AnneMCC 💞You! Thanks! Yes Camelia. I so hope so! Gal on phone said was already sold out so who knows. Left hand maybe doesn't know what right is doing!? I'm going with yours! 🙂 I'll be checking in with you all. Good plan 😉😘
Camelia de Chanel is now listed as out of stock instead of coming soon. I wonder if it's really out of stock or they just changed it to say this so nobody else orders it yet.
I think that's what they did, change it because people were getting it ordered before it was supposed to be released...
My orders went through, should be getting them Tuesday. Maybe they will ship after the 16th?
Does anyone show tracking that will be delivered? Sorry people are having orders canceled. 😞
Anyone try the new Chanel Blue serum? Curious if it's any good...
I am also dying to know how it is! I wonder if it is anything like Luna Oil - that is the first thing I think of when I hear/see "blue serum."
From the Chanel website.
Ekkkk....I can't wait!!
Sorry your orders got cancelled. 😞 There must be something really weird going on where they don't want to sell the product yet. I posted this earlier, but even though mine shipped, the ups status says:
MERCHANDISE IS MISSING. UPS WILL NOTIFY THE SENDER WITH ADDITIONAL DETAILS. / ALL MERCHANDISE MISSING, EMPTY CARTON WAS DISCARDED. UPS WILL NOTIFY THE SENDER WITH DETAILS OF THE DAMAGE
Maybe the cancellations are somehow related to this?
What?!?! That is wild! I really hope they ship you the actual product....
Yeah, it's a bit of a mystery what that means. I think I will call Monday and see what's up. Normally I wouldn't be worried, but I really want this!
Same!
@VioletLavender @breanalee oh no my order got canceled but it didn't say why! Did anyone else's get canceled?
Does anyone's say "placed"? That's the status of mine...
Also if you try and order it again with the quick buy trick it says out of stock...
I have it in my cart I wonder what will happen if I place the order again. I actually want a back up so I might try that! If you already got one order in then you can also use the re-order button.
Oh I just tried that and it didn't work. They must have figured out people were getting it early and they altered the availability...
Thanks @shimmerbait - maybe we'll see some activity tomorrow then?? I'm sorry to everyone that got their orders canceled 😞