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why am i restricted to go pick up my parcel from a ups store???

why am i restricted to go pick up my parcel from a ups store??? 

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Hi ttab09, 

 

If you are not able to pick up your package at home, or are unable to sign for it, we can have it held at a UPS location for you to sign for and pick up. I recommend that you call us right away at 1-877-SEPHORA (option 2) to speak with a representative who can contact UPS on your behalf and either schedule a pickup or set your package up to be held. 

Luv&Lipgloss, Diana
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