what does sent to warehouse mean?

i recently ordered something off of sephora. my order status is and has been sent to warehouse. what does that mean ???

Answers: 2

Hi Ashleighbella, 


When your order status says "sent to warehouse" it means that the order is currently processing at our warehouse and being completed before it it picked up by UPS or USPS and shipped out to your delivery address. Smiley HappyEvery order placed on Sephora.com is subject to a 1-2 business day processing time. I will send you a private message with some more helpful information. 



Luv&Lipgloss, Diana
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i ordered something 3 times, and i never get a confirmation email and doesnt ever ship even though i phone called you guys and re wrote the address  because it had something wrong and still nothing cana u help me out


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