return tracking

[Tatooednurse]

Hi!

I had to return 4 items from 4 separate orders, I used the online return tracking form, printed out the labels and dropped each off at my post office this was done before the 14th of Feb

now today when I went to check the status using Canada Post each one of those numbers are not valid in the system (triple checked they were typed in correctly)

what gives?

if I cant track the status of the items being returned how can I know they made it back safely and not be out $$?

[keelybt]

Hi Tatooednurse, We can check on if for you if the returns are not processed within our time frame. It can take up to 30 days from the time you send them back to be processed. Once your returns are processed, you will receive a confirmation email. If you have not received notification within 30 days, please send me the order numbers and I will be happy to look into this for you.