I signed up for beauty insider in store but didn't give them my email. I later made 2 accounts with 2 separate emails trying to find a way to link them to my card myself online. In store when I forget my card I will give them one email and sometimes my sister will give them my other email to give me points. I would like to transfer all my points to one email and link it to my card please.
Can you not edit your reviews on the site? I reviewed something that I initially did not love, but after using several times I actually do like. I want to change my review...but i see nowhere that allows me to do that.
I recently went to Sephora and my points weren't added to my Beauty Insider card because it wasn't used. Well I contacted costumer service and my points were added but not the amount of money I spent. Is there any way to add that amount? I would be very close to getting updated to VIB Rouge if that money was added.
Hi, I didn't know I had this second account and I wanted to know how I can delete it. Also, I noticed that I had recieved points here from a recent purchase and wanted to know if I can transfer them to my primary account.
Hi, I attended the Sephora Class: Colorful Eye Makeup in West Vancouver early March and, at the end of the class, I actually forgot the 2 papers where the "instructions" to reproduce the makeup were written . As it was one of my favorite classes, I was wondering if anyone could send me a copy of these paper from this class, that would be awesome!
i placed order by gift card and ship it to my aunt's restaurant but the order was cancelled. my previous orders are ship to the freight forwarder address. So i understand that you have to cancelled my order because you not ship to freight forwarder. but this order is not ship to freight forwarder. would you please tell me why my order was cancelled.
I can't remember when it was the past couple years, but does anyone know roughly when it's going to be? I'm waiting on this huuuuuge purchase to do during that sale and I want to figure out when it's going to be. THANKS!
Hi! I got the Yves Saint Laurent BR 30 from my sister for Christmas. I feel like it has been working for a while, but I keep on noticing myself feeling stressed it's too dark. It's not too much darker than my skin tone, but enough to make me feel self conscience about it. If I brought it into the store, and they could colour match me to a different one, would I be able to return mine? I still have the box, but no receipt as I don't want to have to ask my sister for it (she doesn't keep them, and I don't necessarily want to offend her.) I'm usually a fair-light in everything, but this says fair to medium. I haven't used much of it (because I'm self conscious.) How hard would it be to return it, as it's from December? Thanks for any help!
So I recently became a VIB member, and my qualifying order was online so they sent me the shiny silver packet with the coupon vouchers for ten percent off, and a free 45 minute makeover. I then proceeded to go to a store to get my card, and then was handed another silver packet with another two vouchers. My question is, can I take both of the 45 minute makeover vouchers and go to a sephora with a friend and get our makeup done? Or is that against protocol? Also would I be able to use both 10% off vouchers? I also heard that if you spend $50 in store you can get a free 45 minute makeover. Is this true? I'm curious to know how the stores can ensure that customers spend $50 on product afterwards?
I bought something from Sephora but I don't have the points for it! I bought both naked and naked 3 palettes back in January, but I just noticed now that I never got points for it. I threw away my receipt, but I do have the products to prove it. Is there anything I can do?
I purchased a Clinique 3-step skincare kit about 3 weeks ago. Unfortunately it has caused my usually clear skin to break out in tiny red pimples all over my face. I have thrown my receipt away, but wonder if I can get an exchange/store credit if I return it. Thanks for your help!
hi everytime i go in to store the points the cashier tells me are correct but then i go online and it says i have only made one purchase and that 5 months ago ! i am close to being a VIB and want my status to show online i tried changing my password, logging in and out, and now I'm here please help
My package was supposed to arrive 2 days ago, and the UPS tracking page says that it's delivered, but I checked all around my house and couldn't find anything. The order total was only $13 but still... Any mods out there who can help me look into this? I usually never have any problems at all with online shopping at Sephora :/
I have been looking for a foundation that suits my skin type and color. I've had to return 2 already and I'm wondering how many times are you allowed to return something? Also can you return without a box if you have your reciept? I have something else I need to return but it would make the 3rd return, is that ok or am I going to be stuck with it? Thanks so much!
My order has been cancelled.But in this order I use the VIB welcome offer - 10% off next purchase.When I try to reorder I found that code was not available. But the order was cancel! Is this also count i m already use the code? What can I do???