ordered online first time and both the shipments got stolen :(

[Anonymous]

hi 2 of my orders have been stolen when they delivered on Beth Feb as it was around 6 clock pm when the office is closed for the day and then there was the weekend so when i went back there where no shipments and when i had called to SEPHORA to check they had said that may be theses some error and wait T3 days. then again on Beth i filled a complaint that they are lost but still there has been no reply on the investigations still now. They were my first SEPHORA orders :

[ZannaBT]

Hi missfunky92,

I'm sorry to to hear your orders have gone missing! I'm going to send you a private message now so I can look into this for you. Thanks!