my points went to zero

This morning, my points went to zero with no warning . I know they expire but some of these points were accumulated a month ago. There should be a warning that says points will expire on this date. That is not fair.I never got a 10% off since I started with sephora either and I though this was something that happens every year for VIBs.Could someone explain what happened? thanks

Answers: 1
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Hi ladies. Our system is back up so you should be able to see your points again Smiley Happy

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