my points went to zero

This morning, my points went to zero with no warning . I know they expire but some of these points were accumulated a month ago. There should be a warning that says points will expire on this date. That is not fair.I never got a 10% off since I started with sephora either and I though this was something that happens every year for VIBs.Could someone explain what happened? thanks

Answers: 1
Answered
(0) Hearts

Hi ladies. Our system is back up so you should be able to see your points again Smiley Happy

Question Stats
  • 1 answer
  • 1786 views
  • 1 heart
  • 10 in conversation