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Post in Customer Support

my issue is being ignored and its not fear

how does sephora not pay attention to thier clients. i went to an in store to return a foundation and was not given my full payment. they did not give me my tax money back and asked them why not instead the manager was very rude and just said in passing they is nothing she could do. yes there is give me my full refund. i have been calling sephora nad hoenstly not helpful at all like its like no one cares. we work hard for our money. honestly im hurt because its very unrthical thats like someone stealing money infront of you. i hoenstly cryed.

Re: my issue is being ignored and its not fear

Hi gux09, 

 

I would be happy to look into this for you. I will be sending you a private message momentarily. 

 

Warm Regards, 

 

Megan 

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