I have never received VIB emails. The only ones I get are when I have made purchases and if I want to be notified if a product in in stock. I didn't know that you could save your points. I thought 500 was the limit on rewards.
My mom gifted me a Foreo Luna (Ultra-Sensitive) - I didn't realize until after I'd begun to use it that it wasn't the right one (Sensitive/Normal) that I'd wanted. I don't have a the receipt and would prefer not to let my mom know I'm returning it. My local stores only have the mini, how can I exchange it for the correct one? Could/Should I just exchange in store for the mini?
Hi, so I'm trying to add this item to my cart. http://www.sephora.com/perfect-match-double-wear-m akeup-kit-P393980?skuId=1642925 It says that " Each item will display separately when added to your basket for a total price of $47 ." The problem is that it does add it to my cart, but for a total of $55, not $47. See screenshot. I'm in canada. Can I get the promo price? Thanks!
I placed an order on April 30th, and it still has not shipped yet. I expected my order to be here today (May 5th), but it hasn't even been sent out yet. I chose the free, 3 day ground method, and this is the first time that I have ordered from Sephora online. What is going on?
I made a purchase yesterday and although I handed the salesperson my VIB card it seems as though she forgot to run it through and I did not receive my points. Is there anyway for me to redeem those points? I still have the receipt and everything.
I finally went to a Sephora store to get all the stuff in my loves list. When I went home and opened my new bottle of the Josie Maran powder exfoliator, I realized it was almost half empty! Is it supposed to be like this??
I'm having a similar issue, I made in a purchase in the Sephora in JCP about a week ago and I still haven't received points even though my card was scanned. Is there any way to get my points on my account?
Hi, I bought a few items in-store about a month ago, but have yet to receive those points. I gave the cashier my email at the time of purchase. Is there any way I can get those missing points added to my account?
I made an order with a $364 subtotal but my qualifying spend is 299, can this be fixed or is it supposed to be this way? I read somewhere that this could be because I am paying in Canadian dollars? Thank you!
so my boyfriend... bless his heart bought me some items for my birthday, including flash shipping... however being it was a surprise, he created his own account... is there a way to combine both accounts to mine so I can continue gaining points on this one, and use the flash shipping?