I have an iphone 7 running ios 10.1.1. I have the sephora to go mobile app on my phone. Older versions of ios supported Passbook, my VIB card was added to passbook and it was easy to add coupons from emails (such as the 20% off sale one). Passbook has been replaced with Apple Wallet and my rewards card is no longer listed. The Sephora mobile app is on the list of apps that work with Apple Wallet and I should be able to add my rewards card as well as my sale coupon, but there is no option to. I have tried scanning the barcode from the coupon email, but it will not scan.
I never received my rewards email on the 2nd, and it's been 4 days now. I am a VIB, and I would like to take the chance to get my $20 off since I didn't opt in for the 20% off sale. Also, I haven't been receiving emails from sephora since the 17th of November. I checked my account and it says I am subscribed to the emails, so I don't know if sephora just hasn't been sending out emails or something went wrong and I'm not getting them anymore. Please look into this as well because I find it odd that I haven's received anything yet.
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I made a purchase yesterday in store and it's not showing in my points or recent purchases. It was a good amount so I would like to get those points. My Rouge card was used, I was able to get the 20%. Thanks.
Like everyone else, I have not received my loyalty reward by email. Ive been a member for awhile now and I am frustrated that I haven't been able to use my discount. I have checked junk and spam folders in my email as well. Can you please assist? Thank you.
DECEMBER LOYALTY REWARDS $25 OFF "LOYALTY(?) CARD MISSING. Always have to find out about these VIBR events from scanning the board. If I don't scan, I always miss out on events and receive NO notifications at all. Sephora, you need to step up and fix your mailing system. It's ridiculous that after 3 years I am still having the same issue year after year.
I got my Bobbi Brown shimmer brick palette during the VIB sale but have only used it twice. However, I noticed that there is something about the center brick/brown pigments, especially the bottom most color, that is making it super prone to fall off in tiny chunks. I can actually see pan now with is a bit frustrating considering how pricey it was =( I've attached a few pictures, it didn't photo graph well but you can definitely see a different between the browns vs yellow and the pink.
Hello, like many other users, I still have not received my loyalty reward card. I have been a VIB Rouge for some time now and would really like to get m rewad... Someone please assist me with this as I would like to get a few Christmas gifts from Sephora before the offer expires... Thank you in advace!!
Hi, I was hoping that I could get some help regarding my loyalty rewards card as a beauty insider. Although I have finally gotten in contact with a representative over phone who was able to make a note (?) so I could receive mines, it has not come yet. I would love to receive it so I can make my order today if it is possible at all. If anyone could help me, that would be great. Thank you so much!