Hi! I placed on May 2, 2014 the 2 year Cosmo subscription promo code. It showed up when I was placing the order but not on the receipt. Then I read in the beauty talk that I had to wait 10 weeks to process the order. But it has passed more than 10 weeks and I haven’t heard anything. How can I know if I’m going to get the magazines or not? Thanks in advanced for your help.
I would like to sign up for Beauty Insider and every time I tried a message came up saying "create BI account failed". I thought if I signed up at checkout it would work, but I got the same notification! I would like to get the 81 points promised if I signed up now, how can I solve this problem?
I just went in today and made a large purchase, but as I was paying I was offered to get the rewards card. Apparently we were too far in the payment process for these points to automatically be placed on my card, but I was told I could use my receipt and get the points online somehow. Help please? Thank you!
I would like to get a makeover at Sephora-the whole shebang. I was wondering how much it costs and if it doesn't cost anything,are you expected to buy all the products afterward? And who do you ask? Thanks!
Hello , One of my orders were cancelled by sephora on 8th august 2014 for 75$ After my debit card was charged and I was told it will receive my money back in a week or two and maximum it takes upto one month. It is almost a month and I have not yet received my money back. When will my money be transferred back to me ? I would appreciate if you could get my money transferred back ASAP. Thanks Thanks, Vinamrta Chawla, B.A. L.L.B.(Hons.) Advocate Supreme Court of India Former Law Clerk-**bleep**-Research Assistant to Hon’ble Mr. Justice Dalveer Bhandari (retd). Supreme Court of India
A few days ago at Sephora I registered for the BeautyInsider card but my purchase made that day did not transfer any points to my account. Another purchase I made yesterday transferred the right amount, though. But I am still 58 points short.. How can I fix this?
Hi, you have cancelled my order and said "we have cancelled your order because we were unable to confirm your payment information." Can I know what is the problem and how to solve it? Please help detail answer. ((
I've been trying to create a BI account but "create BI account failed" keeps popping out. I don't know what's wrong with it. Also, if I successfully create a BI account, will my purchase in the past week when I wasn't a BI member be counted? I spent around 500 dollars last week but I wasn't able to create an account.
hello. if anyone can assist me. I just realized that my past purchases in-store never showed up on my account even though I gave the my email/ my beauty insider card when I made my purchases. Only my online purchases show up in my feed. Is there anyway to fix this? =[
Hi! I recently made a purchase at Sephora and used my Beauty Insider Card. However, when I check my account online, it says I still have zero points and no recent purchases. I made my card in store and perhaps somehow made another account using the same email online. If possible, could someone help me merge my accounts or help the points show up online as well? Thank you so much!
I think I may have gotten a bad tube of Pout.... I got the smaller more vivid one in last years give me lip set (I just started using it) but the one I got in this years seems like it has hardly any pink pigment and just seems... Lame.... Or did Smashbox redo the formula since then??
I recently bought something at sephora and I checked on my account and its not showing my points or my purchases. When I bought my product the cashier told me how many points I have but I don't remember. Help
Hi! I'm totally heartbroken that Korres volcanic mascara has been phased out and that we (people with the mascara in their purchase history) weren't at least given any kind of warning =\. Maybe in the future you guys can let people who've bought a certain product know before you get rid of it in stores. What is a good alternative to this mascara?