Accepted Solution
a lot of points missing!!!!!
[ Edited ]

hello hi why do i only have 674 VIB points/?? how did it go from 2000 something points to only 674?????

i made few exchanges (and for store credit) but never for cash back refund..i don't think VIB points get affected/become less when exchanging items or getting store credit right? bummer this sucks i hope it get fixed because i have been a loyal good sephora custie for few years; i mean come on, i had over 2000 points don't screw me!!


kk never mind; probelmo solved!!~

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Hi Juicie4jen, I'll send you a message to help you out. Smiley Happy -Laura

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