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Post in Customer Support

What's going on?

I just tried to make a purchase on Sephora but for some reason the order didn't get though. I guess that's because one of items was out of stock, somebody got to it before I did, it was the last one. When I checked my credit card account, the money has already been taken. I called the Rouge line but their business hours is closed now. Now the item is back in stock...WTH?!

Re: What's going on?

Hi Pinkrosecupcake, I'm sorry for the confusion! I will look into this for you and send you a message with more information. 

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