0 $ balance on unused gift card
On my birthday, I received a gift card on February 13th. Three days
later, I went to the store to check the balance. They said there was
$25. Today, when I went to Sephora to spend it, they said there...
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Re: 0 $ balance on unused gift card
This same thing is happening to me and I'm so angry with Sephora
customer service, who responded to my email with "not our problem." I
was given two $25 gift cards, which I tried to use this weekend a...
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Re: 0 $ balance on unused gift card
Hi. The same thing is happening to me!! I have a $25 gift card. Never
been used, the back wasn’t scratched off until now and it’s showing a $0
balance. I googled it and came across at least 100 posts ...
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Help with Sephora card!!!!
Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight
to read)Spoiler (Highlight to read) I have a Sephora card that is still
valid with zero balance and want to make a purchase but...
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Former employee need W2
Hello,I need help accessing a prior W2 from 2022. I am a former employee
and my previous manager was unable to help.Thanks!
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Promo codes
Please help! I entered a promo code and now I’m trying to get the
samples but I can’t because they don’t work with the promo code. But I
don’t know how to delete them. How do I delete them?
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Re: Promo codes
Hi @morgy1114, My apologies! Please call 1-877-SEPHORA (1-877-737-4672)
or chat here prior to completing your order, and Beauty Advisor will be
happy to help. Best, Laurie
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Unbelievable poor customer service
I placed an order last Friday April 12th also ordered same day
subscription, was told I’d get my items by today Tuesday the 16th, I
called customer service which I had to google the number because the...
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Re: Unbelievable poor customer service
@LinaNutley, I apologize that I'm having difficulty sending you a
private message due to a system limitation. Can you please send me a
message with your order number so I can look into this further? Thank
you! Best regards, Laurie
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delivery issue
hi @CustomerService, I placed an online order and got it delivered
today. However, the packaging of my product looks like it has been
opened before. Also, I haven’t received my second free sample e...
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Offer Available to select BI members
Spoiler (Highlight to read) I signed up for text messages to receive a
10% promo code but when I try to use the code it tells me “offer
available to select BI members” why is this happening?
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Re: Offer Available to select BI members
Hi there, I am also having the same problem when I try to use the 10%
discount code given when I signed up for texts! Any assistance would be
greatly appreciated
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