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Post in Customer Support
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Anonymous Insider
‎06-26-2017 07:53 PM
‎06-26-2017 07:53 PM

VIB points not showing online???

Hi, when I purchase things in store my points don't show up online. In December I received my VIB card and have definitely purchased more than $350 worth since then and my points haven't shown up online even though I've been using the same account. Though, when i do purchase makeup in store the cashiers tell me the updated points. 

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3 Replies
Anonymous Insider
‎07-06-2017 08:33 AM
‎07-06-2017 08:33 AM

Re: VIB points not showing online???

Same thing happened to me! Can someone help with this?

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1 Reply
keelybt
MOD Rouge
‎07-06-2017 02:07 PM
‎07-06-2017 02:07 PM

Re: VIB points not showing online???

Hi Lp94, I will send you a message to help.

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DaneeBT
MOD Rouge
‎06-27-2017 08:16 AM
‎06-27-2017 08:16 AM

Re: VIB points not showing online???

Hi emgav1,

 

I'm sorry about that! I'll look into this then send you a PM!

 

Always,

Danee

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  • 3 replies
  • ‎06-26-2017 07:53 PM
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