Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

VIB confusion

When I shopped  in store and made a purchase I received a Sephora VIB card but when I log into my account online it tells me I need to gain X amount of points before becoming VIB. Why is it like that?

Re: VIB confusion

Hi Daggg,

 

It looks like your BI card is not linked to your online account. I'm sending you a PM to help you link the two together!

 

Always,

Danee

1 Reply
Conversation Stats
  • 1 reply
  • 131 views
  • 0 Hearts Given
  • 2 Contributors
testing