package came broken
I ordered during the Sephora sale and the oil which I had purchased for
a friend came broken which had caught on to the rest of the products. I
had talked with the chat right away and they were saying...
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Augustinus bader eye cream won’t pump
My brand new AB eye cream won’t pump out a single drop of products even
though I continuously pumped it at least 50 times. I already tossed the
packaging. Please replace with a new bottle.
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Huda Beauty Pretty Grunge: Mold?
I was super excited to buy the pretty grunge palette; however, after I
picked it up, I noticed one of the eyeshadows had a couple of weird
bumps, and I'm wondering if this is mold or something else. I...
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Re: Huda Beauty Pretty Grunge: Mold?
Hi, did they ever confirm to you if this was mold or not? I just got my
palette and the cream shadow Grunge looks pretty much like yours. Is it
safe to use? I've been searching online for answers but I havent found a
concrete answer.
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Re: Huda Beauty Pretty Grunge: Mold?
I know this post is older, but recently got this palette in February
before going out of state. My cream black had the same bumps, except it
had 4 patches of the clusters. Does anyone know if this was...
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Re: Huda Beauty Pretty Grunge: Mold?
I bought one palette for myself and one for my sister and both have the
same issue with the black color. I checked out their website and that
color should be smooth but ours has those weird bumps. HUDA BEAUTY
Pretty Grunge Eyeshadow Palette
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Re: Huda Beauty Pretty Grunge: Mold?
Did you hear anything back? Noone has replied to me and I'm thinking
this palette has to go back. I'm super disappointed but I can't risk it
with my health issues.
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Re: Huda Beauty Pretty Grunge: Mold?
mine has the same exact spots in the black color. this does not look
like oil bloom, which is usually speckle shaped and raised. only other
thing it could be is mold. extremely disappointing, this was my first
ever Huda beauty purchase.
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Re: Huda Beauty Pretty Grunge: Mold?
eww. I don’t know what that is but for eye shadow , Urban Decay and
hourglass are my favourites. I’d return this and get a different brand.
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Change my birthday
My actual birthday is April 18th, but my account says January. Could you
change it?
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how to change phone number
i changed my phone number recently and I want to update my sephora
account with my new phone number but i don’t know how
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Re: how to change phone number
Can you help me too please, I recently made 2 purchases at different
locations didn’t realize that the first one the guy failed to inform me
he didn’t locate my account so when I went to a different o...
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Used klarna but sent to paybright
Hi! I returned an item recently and was waiting for the refund after
Sephora sent me a parcel received confirmation. But, today I got an
email saying the refund was sent to paybright, but I used KLARN...
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Offer Available to select BI members
Spoiler (Highlight to read) I signed up for text messages to receive a
10% promo code but when I try to use the code it tells me “offer
available to select BI members” why is this happening?
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