When I log into my account it says IM a VIB, but I haven't received any Sephora emails besides the ones to confirm an order in months, I check my spam folder and added sephora to my contacts but nothing. I made a new email address and changed my account to the new one and still nothing I haven't gotten any emails letting me know IM a VIB or promos or anything. Is there anyway I can find out about VIB offers and promos so I don't miss out?
The same thing has happened to me. I became a VIB about a month ago, but never got an email confirming it. I only found out by logging in. I tried emailed customer service two times over the past 3 weeks, but have not gotten any response. I also never got the 10% welcome coupon. I'm very happy I'm a VIB, but wish I would have gotten the email saying so last month haha. Can anyone help me?
I am curious if anybody that posted here started receiving the emails again? I hope so!
Have any of y'all started receiving emails again?