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Post in Customer Support
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Anonymous Insider
‎02-27-2017 11:37 AM
‎02-27-2017 11:37 AM

Unsuccessful Authorization?

Yesterday I purchased some items and this morning I received an e-mail from Sephora saying my order was cancelled because you were unable to confirm the payment information. I have no idea why and I want to know which details you couldn't confirm, especially because the payment went through...

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1 Reply
ZannaBT
ALUM II Insider
‎02-27-2017 01:18 PM
‎02-27-2017 01:18 PM

Re: Unsuccessful Authorization?

Hi mariapias,

 

I'm so sorry for any inconvenience caused! I'm going to send you a PM now so I can look into this in more detail for you. Thanks!

Stay Fabulous,
Zanna
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  • ‎02-27-2017 11:37 AM
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