Katibbbb

Unsuccessful Authorization issue?

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After placed my order I immediately got a confirmation email form sephora and my bank account balance changed. But today I check my bank account again, I realize that the process to transfer money to sephora was disappeared. So I login to my account in sephora to check my order status, and I found out that my order status is Unsuccessful Authorization. Dose it mean my order is canceled?  I don't mind if it was canceled because I would like to may a change in my order anyway. I just want to hear some answer form sephora to make sure that it is completely canceled. It was the first time I shop online with sephora so Please help, thanks.  

keelybt

Re: Unsuccessful Authorization issue?

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Hi Katibbb Please give us a call at 1-877-SEPHORA and a Beauty Advisor can help.

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