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Unsuccessful Authorization for no reason?

I've tried to place an order twice with the same card that I used for my sephora play box, yet I'm getting unauthorized authorization for this order even though my last play box went through. I've tried calling, and it was so useless and annoying. I don't get why sephora has to make things so difficult. It really makes me want to spend my money elsewhere. Has anyone else had this resolved? 

Re: Unsuccessful Authorization for no reason?

Hi @WowOkay

 

I can look into this for you! I'll send you a private message. 

 

Best,

Mali

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