Unable to shop or go to Loves List

[ Edited ]

 

When I click on my shopping cart I receive the following -

 

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Cookie

/n

 


Apache Server at *.sephora.com Port 443 

 

When I click on my Loves List I receive a similar message that says 400 Bad Request.

Re: Unable to shop or go to Loves List

(0) Hearts

I posted this in another thread but thought it might be useful to you:

 

I just tried to make a purchase from Sephora's main page and noticed there was no link to my basket. I clicked around for about 30 minutes trying to figure out how to make a purchase until I gave up and logged into beautytalk and lo and behold, there the icon and link was for my basket!

tldr; Long story short: there is no link to check out on the main page and several of the product pages on the website and you have to click around to get to a page that has a link.

 

This is also the case for the loves list which appears only when you're on certain pages of the website.

Re: Unable to shop or go to Loves List

(0) Hearts

Mine isn't working either Smiley Sad 

however my list just acts like I have nothing on it, and that I haven't added anything to my list yet. 

But when I go to products that were on it to re add them, the heart is already red aka they are already on my list :$ :$ 

very annoying, as I can't keep track of what I want and what is in stock or not. 

As a result I probably won't be shopping sephora much until it's fixed Smiley Sad 

Re: Unable to shop or go to Loves List

(0) Hearts

Hi kalex,

 

We are actively working to resolve any site issues you may be experiencing and we appreciate your patience! In the meantime, I highly recommend clearing your cache and cookies as that may help the specific problems you're encountering here. Thanks!

Stay Fabulous,
Zanna
Conversation Stats
  • 3 replies
  • 197 views
  • 1 heart
  • 4 in conversation