Beauty Insider not working.
I am so frustrated. I am a VIB and it’s asking me to sign up for beauty
insider and when I even try to that it gives me an error message. I want
to use a code for the Kiehls offer they have but it’s n...
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Package delivered to the wrong address
I received a notification that my package was delivered at around 12pm
today (Nov. 14, 2021); but I could not find my package. I checked
outside, around the house, and even asked neighbours but nothin...
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Re: Package delivered to the wrong address
We have exactly the same problem, the package was marked as delivered
but we couldnt find anywhere around our house and the photo proof of
delivered totally different from our house and out neighbors....
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Very poor customer service
I didn’t know where to file this complaint but I went to Sephora at the
Columbia SC mall while on a trip near this area. A group of workers were
talking/gossiping but I couldn’t find the product I was...
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Unable to checkout
I’m unable to checkout using any payment method. I’ve tried my sephora
credit card, my normal credit card, my debit card, paypal, but I keep
getting the same error message. “Unable to place your order...
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Re: Unable to checkout
Hi @HealerFreyja, I'm happy to check on this and I'll send you a
message. Best, Laurie
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Re: Unable to checkout
i have been having the same probably an i don’t know how to fix it
anyone know how?
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Re: Unable to checkout
Having the same error, been working 30 min on this issue. Going back and
forth with the app and web browser
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Re: Unable to checkout
Having the same problem. This card and info worked a month ago. I had to
use PayPal to check out but I’d like to be able to use my Sephora card.
Please advise!
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Re: Unable to checkout
I know this is an old thread but I am having the SAME issue! Won't let
me use my Sephora Card. I just spent an UNSUCCESSFUL hour with online
chat about this to get no resolution. I have tried everythi...
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Re: Unable to checkout
Same thing is happening to me, I keep getting an error message. "Please
verify card and address is correct". I've deleted and added it back and
it is correct! What the heck is going on?? Please help
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Re: Unable to checkout
I'm having the same problem today as well. Just started. Card and
address, etc worked recently.
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Re: Unable to checkout
Hi @cbford, I'm sorry about this! I'm glad to see you were able to place
your order. Best regards, Laurie
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Re: Unable to checkout
Hi @joseortiz, I'm sorry for the trouble! I'll send you a message. Best
regards,Laurie
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Re: Unable to checkout
@sophiewanken0bi I'm sorry to hear that you are having trouble. I will
send you a PM to help.
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Re: Unable to checkout
Same problem here, I keep getting the same error message: “Unable to
place your order. Please verify that your card information and billing
address are correct.” Help!
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Is this a scam?
Hi, I received an email last night letting me know that I've been
invited to be a part of the Sephora Squad this year they're asking for
personal information such as my ID and W4 form… and it's coming...
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