EldaMs

Trouble linking my VIB card to my old BI account

I need to link my new VIB card to my BI account, I've sent an email to your customer service department about a month ago providing my personal info but they got it wrong, and my account number is still the old one :smileyfrustrated:

Also I made a purchase last April 11th on your Otay Ranch, Chula Vista store. And the points hadn't been applied to my account due to this confusion.

Can someone help me?

keelybt

Re: Trouble linking my VIB card to my old BI account

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@EldaMs I'll send you a message to help :smileyhappy:

EldaMs

Re: Trouble linking my VIB card to my old BI account

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Hi Janine, I haven't received any message :smileyfrustrated:

janinebt

Re: Trouble linking my VIB card to my old BI account

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Hi EldaMs,

 

I can link those for you. Please respond to the private message that I will be sending you in just a few minutes.

 

 

Whimsically yours,
Janine
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