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Post in Customer Support
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Anonymous Insider
‎05-24-2017 04:53 AM
‎05-24-2017 04:53 AM

Status: Unsuccessful Authorization

My order says unsuccessful authorization, it has been cancelled but when I checked the account balance of my MasterCard, I found that Sephora took my $118.83. What is going on? Can I get my money back? Plz help me 😞

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3 Replies
keelybt
MOD Rouge
‎05-24-2017 08:21 AM
‎05-24-2017 08:21 AM

Re: Status: Unsuccessful Authorization

Hi Thucmei, I see you have been assisted with this via Twitter.

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2 Replies
Anonymous Insider
‎05-25-2017 01:59 AM
‎05-25-2017 01:59 AM

Re: Status: Unsuccessful Authorization

No.. I don't use Twitter.

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1 Reply
keelybt
MOD Rouge
‎05-25-2017 02:25 PM
‎05-25-2017 02:25 PM

Re: Status: Unsuccessful Authorization

Sorry for the confusion! I will send you a message with more information. 

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2 Replies
Conversation Stats
  • 3 replies
  • ‎05-24-2017 04:53 AM
  • 156 views
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