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Post in Customer Support

Shipping/processing delay?

Hi!

I had placed 2 orders on Monday 23rd, in the hopes that they would be here by the weekend, (needed one of those items for the weekend!!) and yet everything is still in the processing stage.

 

normally my orders have shipping the day of or the next and here within 2 days (amazing!!) but not this time

 

What is going on anyone know?

Re: Shipping/processing delay?

Hi Tatooednurse,

 

Our Canadian Distribution Center is currently experiencing a slight processing delay and I'm so sorry for the inconvenience caused! We are actively working to get all orders out as soon as possible and I appreciate your patience! Please also be sure to check your PMs when you get a chance as I have sent you a message  to further assist you. Thanks!

Stay Fabulous,
Zanna

Re: Shipping/processing delay?

Me too! My order was placed on the 21s, I was just coming here to post about it. Hopefully we get an answer. 

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