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Post in Customer Support

Sephora play shipping address

  I just subscribed to Sephora play and will be receiving my first box next month.  I am wondering if I can change the shipping address every once in a while since I live in three different places. I have read the box is shipped out on the third week of each month, is this true. If so, when can I change the address?

Re: Sephora play shipping address

Hi Imababymuffin, You would need to change the shipping address before the 1st of the month. Even though it doesn't ship out until later, the box is scheduled between the 1st and 4th and once it is we can't make any changes. Also, if you are changing the address, make sure you are changing it in the Play section of your account, so it updates on your subscription. I hope you enjoy your Play! box.

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