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Post in Customer Support
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Sephora PLAY!

I just had a question regarding the subscription. I wanted to know if there is any way to see that you have properly been signed up for the subscription because I know I subscribed a few days ago and today I got an email about Sephora PLAY! saying to sign up again, does that mean I wasn't subscribed properly? or just another sort of email?

Re: Sephora PLAY!

Hi Jiskey1215,

 

I'm sorry for the confusion! In reviewing your account, it does not appear you're signed up for our PLAY! subscription. If you may have signed up using a different email address, you are welcome to send me a private message with that email address and I can check on that for you!

 

Always,

Danee

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