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Post in Customer Support
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Reward Code NOT WORKING

I recently became a VIB member and recieved a 10% off coupon and free shipping coupon. I want to use the 10% off but it keeps saying I need to be a VIB member to redeem it, which i am!

Re: Reward Code NOT WORKING

Hi shannonshaw7,

 

In reviewing your account, I do see that you are currently a VIB member and I'm so sorry the 10% discount code is not successfully applying to your order. Please contact us via phone at 1-877-SEPHORA (1-877-737-4672), prior to submitting your order, so that one of our representatives can make sure it is successfully applied. Thank you!

 

Always,

Danee

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