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Post in Customer Support
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Recieved an "USED&DAMAGED PRODUCT"

Hello, I just got my clarisonic radiance set today that I ordered from online, and i found out that the packaging was damaged (the box was a bit ripped), and there were tapes around the ripped area to fix it. Also, the condition of the head brush seemed like it has been used several times. I am very disappointed at this point that I recieved an used item with some damage on the product. Is there any way that I can get it exchanged to a brand new product? Thank you

Re: Recieved an "USED&DAMAGED PRODUCT"

Hi katiekimm,

 

I'm so sorry for the condition of the Clarisonic set you received! I'll look into this then send you a PM.

 

Always,

Danee

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