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anlandia
Question about returns from online orders to sephora store/ counter?
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Can I return a makeup pallete I bought online from Sephora to a Sephora store or counter? Will they refund my order completley (other than the shipping)? What if I used the pallete a little bit, can I still return it and get a full refund? And is it a refund or store credit?

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JillieJoe
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can I return a lipstick that I ordered on line from Sephora?

 

dianabt
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@JillieJoe you can return online items back to your local store for a store credit or exchange. I recommend you contact your local store directly to speak with a cast member who can give you more specifics and tell you what you will need to bring with you.
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