frutylove333

Purchased an item but did not get points?

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Hi, i bought a skincare product about two weeks ago at sephora and when i checked my account i didn't see my points from that purchase. what should i do? thank you!

miabt

Re: Purchased an item but did not get points?

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Hi frutylove333,

 

I'd be happy to take a look at your purchase for you.  I will send you a message for a little more info :smileyhappy:

 

xo, Mia

frutylove333

Re: Purchased an item but did not get points?

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Thank you! I also still have the receipt so should I scan it over via email?  

janinebt

Re: Purchased an item but did not get points?

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@frutylove333,

 

Feel free to scan your receipt and send it to Mia's private message :smileyhappy:.

Whimsically yours,
Janine
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