beautybaby90

Problem with my palette?

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Im a little upset that my jasmine storylook palette did not come with the plastic protector film for the shadows. Did someone actually removed it and touched the actual product? I really would like the protector to keep the shadows from getting messed up! Can anyone help me?

melissabt

Re: Problem with my palette?

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Hi Beautybaby09,

 

I have verified that the palette actually does not come with a plastic protector. If you are unhappy with your online purchase you can return the item at your local Sephora Store or use the merchandise return label to send it back to us. Thank you and we apologize for any inconvenience.

<3 Melissa
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