Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Order still processing.

I placed an order about 3 days ago and my order of multiple things is still saying that its processing which normally only takes on day and then it says its out for shipping, which this time its not? please get back to me???

Re: Order still processing.

Hi Madeleine5,

 

Due to our recent Spring Bonus promotion and higher order volume, orders may take a bit longer than usual to process. Upon review, your order is currently being processed at our Distribution Center and should ship soon! I'd suggest keeping an eye on your emails for your shipping confirmation email. I appreciate your patience!

 

Always,

Danee 

1 Reply
Conversation Stats
  • 1 reply
  • 263 views
  • 1 Hearts Given
  • 2 Contributors
testing