Order Processing 7 days later- Frustrated!

[AshOconn]

I ordered a hefty bit of stuff from the site on 4/21. It is now 4/28 and I haven't even received an email that my package has shipped. I have never had an issue with the website. I've ordered from ViB sales prior and got my shipping information in a couple days, or even same day from ordering. Not sure what is going on, or if I should just expect my packages with no shipping information? I just keep getting told there is a 2-4 day delay with no further information.

[DaneeBT]

Hi AshOconn,

I'm sorry for the delay! I'll take a look at your order then send you a PM!

Always,

Danee

[Anonymous]

Hi can you please look into my order? My order has been in progress for days and I'm just wondering when it will be shipped out? I was told 2-4 business days but it has already been longer than that. If it's not shipping soon I'll have to go repurchase in store instead.