Jessferatu13

Online orders not showing up in account :(

Since updating my account to combine in store purchase points with my online account, I've now lost all my online orders. :smileysad: Does anyone else know how to get them back? I have order numbers!

kevinbt

Re: Online orders not showing up in account :(

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Hi Jessferatu13! When we combine accounts, unfortunately one of the purchase histories on your account will be lost.  The points will be transferred but you will not be able to track any of that prior information.  If you have a specific question about an order, please let me know! I can help with that. 

 

Cheers! 

Kevin 

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