Beauty Insider
What is going on with the Beauty insider rewards? I can’t use my points
and I’m not being recognized as a member at all, it’s like my account
has been erased or something?! I’ve been apart of the program for years.
😭😭😭
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Credit Card Payment on Checkout?
I'm trying to understand why when I add the gift card to my order my
total goes up with a "credit card payment" section added to it? The math
doesn't add up!
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Re: Credit Card Payment on Checkout?
Hi @SM885, The "order total" represents the final price of all the
products you are purchasing plus tax. The method of payment will not
have any impact on the order total. It will remain the same whet...
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Re: Credit Card Payment on Checkout?
It's now March 2024, and here I am - also seeking an explanation! While
this does help, I have to say that this is a really absurd way to show
my remaining amount owed. I'll take another look. I'm sti...
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Re: Credit Card Payment on Checkout?
@DonnaMartin Sorry for any confusion. If you'd like me to look into this
for you, you are welcome to send me a private message with a screenshot
of your Order Totals section and I'll be happy to clarify!
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Re: Credit Card Payment on Checkout?
This is also happening to me, and none of these replies are making it
any easier to understand. I know that the gift card amount is redeemed
when applied, and the remaining balance for the product aft...
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Re: Credit Card Payment on Checkout?
@cloudiatodman If your gift card does not cover the total completely,
the remainder would need to be charged to a card. In the example in this
post, you can see that the credit card payment was reduced by the amount
of the gift card.
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Re: Credit Card Payment on Checkout?
@BriaMichelleOG If you are using a gift card, you will see the gift card
amount redeemed and the remainder to go on your credit card of choice
under credit card payment.
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Re: Credit Card Payment on Checkout?
Hi @emariiiee, If you entered a Gift Card at checkout, the balance on
the Gift Card would be applied and the remaining balance would be
charged to your debit/credit card that is provided at checkout. ...
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Re: Credit Card Payment on Checkout?
Hi @Robbiesmom, I'm sorry for the confusion! If you entered a Gift Card
at checkout, the balance on the Gift Card would be applied and the
remaining balance would be charged to your debit/credit card ...
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Re: Credit Card Payment on Checkout?
Hi @Haileybp123, Sorry for the misunderstanding! The gift card would
cover the amount that it has on it. The remaining balance would be
covered by your preferred credit/debit payment method. I'll send...
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Perfection Mist Airbrush Foundation - discontinuing?
Does anyone know if this foundation is being discontinued or
reformulated? It’s currently on sale for $8 and it is the closest thing
to Dior Airflash. I’m just wondering if I should restock while I ca...
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Please return it
hello.I would like to return the product because it came in the wrong
size.Return costs may be deducted from your refund amount. Please issue
a prepaid label.thank you
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Re: I scratch off the last three digit pin
Hi @tania00a0 Oh no! You should still be able to redeem your gift card
in store as the store just needs to scan the card! If you would like to
redeem it online, please send me a private message and I'll be happy to
check what our options may be.
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Nars foundation bottle won't close
Hi, I just bought a bottle of Nars light reflecting foundation. The
first time I opened it, the pump got stuck in the top and now I can't
close it. Pleaes help!
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Points from a reciept
My cashier forgot to ask for my phone number and I would like to know
how I can get those points
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Missing samples for the third time
I received an order yesterday which was the third one where either one
or more of the samples I ordered was missing. Not substituted, just not
there. Why offer them if customers aren't going to get them?
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Re: Missing samples for the third time
Same here 😞 came here to find out if there have experienced this and it
seems like it’s common! Frustrating because I would have ordered
elsewhere to get the credit card points if I wasn’t getting the samples
from Sephora.
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